Rostering is a professional artform. You need to be a specific type of person, with a specific set of skills to survive and flourish in rostering roles within Community Service organisations. You need to have contrasting skills and attributes to adapt, and adapt quickly, to a never-ending dynamic operating environment and have a whole range of levers in your toolkit to create positive outcomes.

Support Workers have choice like never seen before in the Community Services sector. Roles are in abundance with Community Service providers across Disability, Aged Care and Youth Services due to all the well-publicised workforce shortage issues and ongoing growth of the sector, just look at what’s occurred with the NDIS budget blowouts.

Don’t be fooled, it is a profession, not just a job. We change lives and make a real difference.

Let’s explore our diverse range of personal traits and transferrable skills to be highly successful as a professional Support Worker.

When it comes to today’s market, time is the killer in Support Worker recruitment. Support Workers have choice like never seen before in the Community Services sector. Roles are in abundance with Community Service providers across Disability, Aged Care and Youth Services due to all the well-publicised workforce shortage issues and ongoing growth of the sector.

Disability Service providers across Australia are losing out in the hiring war for Support Worker talent to marketplace platforms and other direct to participant independent contractor engagement models.

Supervisors can create a supportive and safe environment for supervision sessions with Support Workers that foster learning, growth, and professional development with the right framework.

Mentoring Support Workers can enhance their skills and knowledge, build confidence, and improve their performance working with clients.

Debriefing post-incident refers to a structured process of reviewing and analysing an event or situation that has occurred, with the aim of identifying what went well, what didn’t go well, and what can be improved for the future.

Partnering many large Disability, Aged Care and Youth Services organisations across Australia provides the team at Support Worker Co with unique sector insights into some of the key initiatives Providers are implementing to improve their levels of Workforce satisfaction and retention.

What a great time to be an established Disability or Aged Care services provider in Australia with immense organic revenue growth opportunities in existence across NDIS and Aged Home Care services. Yet why are organisations playing defence, struggling to be sustainable, let alone scale?