This topic is based around the ethics, legal and moral limits, and standards which you must deploy as a professional Support Worker to protect customers and your fellow workers from physical, emotional and financial harm, ensuring you are not compromised in any way.   Differing from other topics covered, there are clear parameters that need to be consistently followed and applied, therefore this session is unlike other more fluid areas covered in previous blogs. 

As a team of professional support workers, you will be faced with challenges on a regular basis, and the measure of an outstanding team is how they can collaborate, share insights, manage conflict and make effective decisions that benefit all and reduce risk.

There is a proven researched method to contribute to this process, one which was developed by doctor and psychologist, Edward De Bono,

Don’t be fooled, it is a profession, not just a job. We change lives and make a real difference.

Let’s explore our diverse range of personal traits and transferrable skills to be highly successful as a professional Support Worker.

Essentially it is the combination of many interconnecting elements, tailoring the service a Support Worker provides to their customer, enabling their quality of life, facilitating their fulfillment as well as essential needs and requirements around health and safety. These are it holistic and particular to the customer needs and preferences.

Mycustomer wishes to go ice skatingwith friends,but isnormallya little unstable on their feet –talk to clinicians about the risk,and if there is any health issues e.g. epilepsy that may have an impact, talk to the customer.Explain the risks,provide options and choices to consider and the pros and cons of each.Include guardians as appropriate.

People often underestimate the power of communication and how strong interpersonal skills can forge connection, positively influence in a variety of scenarios, and advance your career. Research suggests there is compelling evidence which demonstrates that those who excel in communication practices foster vital improvements in ‘emotional intelligence’ or emotional quotient (EQ) and are proven to build improved relationships.

Following on the previous blog let’s delve deeper on communication and interpersonal skills